Privacy Policy
 

​

One Heart ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, sign up for our emails or SMS messages, or otherwise interact with One Heart.
 

Information We Collect
 

We may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Payment and transaction information

• Information you provide when contacting customer support

• Website usage, device, browser, and cookie information

Payment information may be processed directly by third-party payment providers. We do not intend to store complete credit card numbers on our own systems.
 

How We Use Your Information
 

We may use your information to:

• Process and fulfill orders

• Ship products and provide tracking information

• Communicate with you about your orders

• Respond to customer-service requests

• Send marketing emails or SMS messages when you have signed up to receive them

• Improve our website, products, and customer experience

• Prevent fraud and protect the security of our business

• Comply with legal obligations
   

Sharing Your Information
 

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping carriers, website providers, email and SMS providers, analytics services, and fraud-prevention services.

We may also disclose information when required by law, to protect our rights, or in connection with a business transfer such as a merger, sale, or reorganization.

We do not sell your personal information for money.
 

Cookies and Tracking Technologies
 

Our website may use cookies and similar technologies to remember preferences, understand website traffic, improve functionality, and support marketing or advertising activities.
 

You may be able to control cookies through your browser or device settings.
 

Email and SMS Communications
 

If you sign up for marketing emails or SMS messages, you may receive updates, promotions, product announcements, and other communications from One Heart.

You can unsubscribe from marketing emails by using the unsubscribe link in an email.

You can opt out of SMS marketing by replying STOP to a message. Message and data rates may apply, and message frequency may vary.
 

Data Retention
 

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.
 

Data Security

We take reasonable steps to protect personal information. However, no method of transmitting or storing information online is completely secure.
 

Your Privacy Rights
 

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, contact us at [info@1heartclothing.com].

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

​